With the rainy season seemingly behind us, summer tempts us outdoors. How do you curb the impulse to play? Do you put in a strong workday, then reward yourself? Or do you work like a maniac so you can take a longer stretch of time off? And if all you’ve got is an hour, why not spend it well, with a free webinar? (You won’t feel like you’re slacking off because you’re learning!) July offers plenty of great webinars—check them out!

Tuesday, July 3, 2018, 11AM – 12PM PT: Building an Effective Coaching Culture Within Your Organization (Free for ATD members)

Awareness of the power of coaching has increased significantly in recent years, as demonstrated by world-class surgeon and writer Atul Gawande’s recent TED Talk, “Want to Get Great at Something? Get a Coach.” Coaching may seem like a hot new professional development method, but it is actually steeped in proven techniques and provides a solid return on investment, increasing engagement and producing business results. However, there remains considerable confusion regarding how coaching supports the professional growth of your people and ultimately your organization. This webcast will clear up some of the confusion and provide a window into how coaching can help, and explore how to build an effective coaching culture in your organization.

Friday, July 6, 2018, 6:30AM – 7:30AM PT: Turning Reluctant Learning into Fans (Free for ATD members)

ATD 2018 took place in San Diego this year, and this webcast will share the highlights—including a great tip on how to overcome massive resistance fast.

Have you ever had participants openly (and even aggressively) challenge you or the credibility of the content you’re teaching? Have you wondered why participants wait until the post-course evaluations to share their dissatisfaction with the course? Would you like to know how to convert disengaged and disinterested participants into raving fans before they leave your course?

You can; you just have to know how to do it.

In this webcast, ATD Master Trainer and ATD International Conference back-by-popular-demand speaker Sardek Love will show you how to:

• Effectively apply what you learned at ATD 2018 to your daily practice.

• Use two techniques to effortlessly recognize and uncover participant resistance in any course.

• Utilize the “pictures/feelings/actions” framework to build immediate influence.

• Apply the “culture” principle of change management to indirectly attack and overcome participant resistance before the course ends.

Monday, July 9, 2018, 10AM – 11AM PT: Manager Onboarding: 5 Ways to Set New Leaders Up for Success (Free for ATD members)

The worst thing organizations can do is hire or promote the most technically competent person to management and not give them the tools for success. Leadership and management development programs achieve only one piece of what managers need to accomplish organizational goals; a critical component is manager onboarding. Using the principles of career development and employee onboarding, learning and development professionals can contribute to the company’s bottom-line results by helping to onboard managers into their new roles. Join Sharlyn Lauby, CPLP, for a discussion on the five practical tips to use when developing a management onboarding program that will set new managers up for success. In this webcast, you’ll learn:

• The reasons why new managers—including learning and development managers—need their own onboarding program.

• How to design a manager onboarding program that will meet organizational goals, in the case of both succession planning as well as accelerated or unplanned promotions.

• Metrics that will evaluate program success.

Tuesday, July 10, 2018, 9AM – 10AM PT: From Yes And to Thank You Because: How Improvisation and Behavioural Science Make Work Better

Kelly Leonard builds off the improvisation-based principles from his bestselling book “Yes, And,” to discuss a new initiative he co-leads with the Center for Decision Research at the Booth School of Business at The University of Chicago. The Second Science Project looks at behavioural science through the lens of improvisation. Kelly will talk about the insights that have come from this partnership and talk about the key areas where evidence-based science meets improvisational pedagogy. He’ll also toss in a few stories of some of the famous figures he’s worked with in his 30-year career at The Second City.

• You’ll learn specific improv exercises you can use at work or at home to help foster creativity and better communication.

• Kelly will take you through the process and outcomes from some of the work done in The Second Science Project lab.

• You’ll get a backstage pass to hear stories about the creative practices of some of the alumni Kelly has worked with, such as: Tina Fey, Stephen Colbert and Keegan-Michael Key.

• Kelly will also talk about some of the cutting-edge work that Second City is doing in bringing improvisational practices to caregivers and communities afflicted with social anxiety, Alzheimer’s and Parkinson’s.

Tuesday, July 10, 2018, 10AM – 11AM PT: How to Make Learning More Accessible and Inclusive

In this digital age of disruptive technologies, we have access to an exorbitant amount of information and subsequently learning opportunities. We share knowledge, create resources, give feedback and so much more. But not everyone is able to access these learning opportunities for a number of reasons—whether it be physical, sensory, or cognitive limitations or disabilities.

Lambda Solutions strives to help people learn, and empower them to have access to the same learning opportunities. John Rochford, Accessibility Expert and Program Director and Ranjana Verma, Learning Management Systems Administrator at the University of Massachusetts Medical School’s Eunice Kennedy Shriver Center join this two-part webinar series (part 2 July 17) to share their expertise on Accessible Learning.

The first part of the series will provide:

• An overview of Accessible Learning.

• A breakdown of the guidelines behind a successful Accessible Learning program strategy with focus on the World Wide Web Consortium and its Web Content Accessibility Guidelines.

• Context behind the importance of Accessible Learning and how organizations like yours can be more aware and how to take the first steps.

• An introduction to making digital technology more usable by everyone, including people with disabilities.

• An explanation as to why both public and private websites must be usable by people with disabilities.

Wednesday, July 11, 2018, 9AM – 10AM PT: Dealing with Difficult Participants

Do you wonder what to do about people who arrive late, text during meetings, make critical comments, ask arcane questions or refuse to participate? The behaviour of one person can sway the others and derail your class or meeting. Discover how participant-centred instruction can minimize these behaviours and create a positive and exciting program. Identify specific and strategic coping strategies to make all participants learners. A little preparation and creativity will go a long way in winning over even your toughest crowd.

In this webinar, you’ll:

• Discover how to manage the six most challenging behaviours.

• Discuss the underlying issues behind the behaviour.

• Plan participant-centred activities to win over everyone and make your job easier.

Thursday, July 12, 2018, 8AM – 9AM PT: Building All Kinds of Learning Interactions without Programming in Adobe Captivate

The best way to beat the boredom in eLearning courses is to make them engaging and interactive. But adding learner interactivity in the courses can be time-consuming, and to some extent, challenging as well. During this session, you’ll learn simple ways to add interactivity in your eLearning courses using interactive objects, multi-state objects, drag and drops, and simple actions in Adobe Captivate. You’ll also learn about the best practices to quickly convert drab and boring content to vibrant interactive eLearning, without any programming!

During this session, attendees will learn how to:

• Use interactive objects in Captivate to build custom interactions.

• Build click-to-reveal and click-to-replace interactions.

• Create a click-to-play audio interaction.

• Build an interactive slideshow.

• Create a timeline interaction.

• Create drag-and-drop interactions to match and categorize objects.

• Enable forced navigation for interactive screens.

Thursday, July 12, 2018, 10AM – 11AM PT: Advanced Analytics and Business Intelligence for your Training and Development Programs

Learning and development programs are routinely asked to evaluate impact, yet they are not structured to provide real (actionable) answers. Advanced business intelligence and analytics for L&D programs are out of reach for even the largest companies. The challenges are typically:

• Tools are expensive.

• Lack of dedicated resources.

• Lack of expertise.

The costs and resources needed to support proper evaluation of learning programs are major obstacles that can prevent learning from having the same operational discipline that other business units may have. This in turn can diminish the value of learning in the eyes of the business. Strategic training programs need real attention from dedicated report analysts, with the proper business intelligence (BI) and visualization tools, not to mention the interest and understanding of the learning data itself.  

No matter the maturity level of your analytics program, how do you make meaningful decisions today?

In this session you’ll:

• Learn about industry approaches and metrics to help benchmark your learning program.

• Understand the power of purpose-driven visuals and the impact they can make with real examples where learning data was visualized for clear insight and business action.

• Explore the potential of machine learning to simplify and automate your analysis and subsequent business actions.

Thursday, July 12, 2018, 11AM – 12PM PT: Pursuing Authentic Appreciation in Healthcare Organizations (Free for ATD members)

The UCLA neuroscientist Matthew Lieberman calls human connection a superpower that makes people smarter, happier and more productive. It’s also a superpower for organizations, because greater human connection in an organization’s culture boosts employee engagement, tightens strategic alignment, improves the quality of decisions, and increases innovation. Research has also found that people with greater human connections were associated with a 50 per cent reduction in the risk of early death. The opposite of human connection is loneliness and social isolation, which research has found is on par with a risk of early death from smoking 15 cigarettes a day and more lethal than obesity. Loneliness can cause employees to feel exhausted and burned out, decreasing productivity and overall morale. A national research report in May showed nearly half of Americans feel lonely, and two in five Americans feel they are isolated from others. America is experiencing an epidemic of loneliness. In this webcast, you’ll learn:

• Why human connection is a superpower for individuals and organizations.

• Why loneliness and social isolation combined with stress have a devastating effect on the health of individuals and organizations.

• How connection converts toxic stress into challenge stress that improves performance.

• How to create a culture of connection in your workplace, home and community.

• Actions you can take to boost connections in your life that will help you thrive at work and outside of work.

Friday, July 13, 2018, 10AM – 11AM PT: Your Employees Hate Your Performance Review: Here's What to Do About It (Free for ATD members)

Performance management can, and should, provide a process that helps healthcare professionals grow from ongoing feedback, reinforcement of excellent work, and corrective action for sub-par performance. However, many healthcare employers are using ineffective forms, rating scales, and systems that have been in place for decades. These same tools have little impact on changing employee behaviours and even less on employee engagement and retention. There is a better way! During this webcast, you’ll hear about performance management trends that are working. Your organization doesn’t have to eliminate performance reviews, but the way you think about them needs to change. In this webcast, you’ll learn:

• Questions that open dialogue between managers and employees.

• The stop, start, continue approach to managing employee behaviours.

• How to define high performance for your organization.

Monday, July 16, 2018, 10AM – 11AM PT: Tutoring on Critical Conversations Using AI-Based Immersive Simulations (Free for ATD members)

Leaders get things done through others. Critical conversations are the core of their daily activities, where the difference between a leader and a boss is marked. Concurrently, designing training on critical conversations is a challenge for trainers and coaches because the skills demand a lot of practice to master, and measuring the impact of training and coaching on soft communication behaviours has always been a challenge. As a corporate trainer or executive coach, you struggle every day to provide evidence of your learning’s impact on leaders when it comes to critical conversations.

Join Giulio Tavarnesi and Matteo Malatesta for a discussion on how the new generation of AI-based immersive interaction simulations can dramatically improve your results when training and coaching on critical conversations.

In this webcast, you’ll learn:

• How AI is reshaping the way online practising works and how this applies to immersive simulations.

• Strategies for smart online follow-up practice on critical conversations to help leaders gain confidence and exercise their way to mastery.

• Success cases—how trainers and coaches save time, improve results of their trainees and coaches, and show positive metrics of their work.

Tuesday, July 17, 8AM – 9AM PT: Building Fluid Boxes – Your Key to Create Responsive eLearning Courses with Adobe Captivate

Fluid Boxes in Adobe Captivate (2017 release) are magical containers that allow you to create responsive eLearning courses in a snap. Just add the images, videos, animations, buttons, and other objects to the Fluid Boxes and they will automatically arrange on the screen based on the screen size and orientation.

Join Dr. Pooja Jaisingh for a step-by-step guided tour on how to create responsive eLearning courses using Fluid Boxes. You’ll also learn about the best practices of using Fluid Boxes in Adobe Captivate and make the most of them. Pooja will also share a workbook for getting started with Fluid Boxes during the webinar. Don’t miss it! 

Tuesday, July 17, 2018, 9AM – 10AM PT: In Case of Emergency – Workplace Safety: Create Engaging Training to Prepare Your Employees for Any Situation

Workplace safety is more than just a box to check. Employees need to know the right procedures to take in case of emergency. And the learning from that training needs to stick so if the worst occurs, everyone knows exactly what to do.

When things go wrong in the workplace—employee problems, natural disasters, criminal activity, even building structural failures—safety is one of the most important training solutions in any organization.

As both a compliance regulation and protection for your most valuable asset, efficacy of this training is the puzzle piece that your organization needs to fit snugly into place for your employees’ protection and yours.

Lisa Stortz and Scott Colehour will take a look at some dynamic safety training solutions. In case of emergency, you’ll want your team to know exactly what they need to do and when to do it.

Tuesday, July 17, 2018, 10AM – 11AM PT: How to Make Learning More Accessible and Inclusive

In this digital age of disruptive technologies, we have access to an exorbitant amount of information and subsequently learning opportunities. We share knowledge, create resources, give feedback and so much more. But not everyone is able to access these learning opportunities for a number of reasons—whether it be physical, sensory, or cognitive limitations or disabilities.

Lambda Solutions strives to help people learn, and empower them to have access to the same learning opportunities. John Rochford, Accessibility Expert and Program Director and Ranjana Verma, Learning Management Systems Administrator at the University of Massachusetts Medical School’s Eunice Kennedy Shriver Center join this two-part webinar series (part 1 July 10) to share their expertise on Accessible Learning.

The second part of the series will focus on the implementation portion of Accessible Learning using Moodle. Ranjana will take the lead on demonstrating a step-by-step guide to build the foundational pieces of an Accessible Learning program. Stay tuned for more details on the agenda.

Wednesday, July 18, 2018, 9AM – 10AM PT: How to be the “Super Motivator” Webinar and Virtual Presenter

Webinars and virtual presentations are now a way of life in day-to-day operations. We communicate, motivate, collaborate and solve problems through webinars and virtual presentations. Yet admit or not, many of us have become monotonous and unimaginative in our presentations that our very presence has become uninteresting and we lose rapport with our learners during our virtual sessions. We push learners into multi-tasking and sleepy modes.

Ray has presented hundreds of webinars and has consistently engaged learners and team members. What are the secrets of being the super motivator webinar and virtual presenter?

Topics:

• How to deal with the fear inside you

• How to brainstorm to produce creative presentations

• Identify the structure of a highly engaging webinar and virtual presentation

• How to translate your emotions into “felt experiences” by your audiences

• How to help learners “think” and “empathize”

• Discover the source of being a truly “super motivator” webinar and virtual presenter

Attend the webinar and download for free Ray Jimenez’s eBook on “101 Secrets of Super Motivator Webinar and Virtual Presenter.

Wednesday, July 18, 2018, 10AM – 11AM PT: Learning’s Big Data Problem: Measuring and Analyzing Impact

The wave of data available to organizations has been growing exponentially and organizations are hungrier for even more. They collect data from systems all across the enterprise, certain that it holds the key to improving results. In the face of all this information, it’s critical that organizations get better at not only collecting more meaningful data, but also understanding what it all means.

Simply reporting course completions is no longer enough. Organizations need to capture data around how people are interacting with learning and the impact it’s having on their behaviour and performance. They also need to address their ability (or lack thereof) to analyze all this data and be able to answer substantive questions.

Join David Wentworth, Principal Learning Analyst with Brandon Hall Group, and Degreed as they review the results of Brandon Hall Group’s 2018 Learning Measurement Study, identifying what organizations are measuring, what they aren’t, and how they’re making use of that data.

Discussion topics include:

• The metrics organizations are using.

• The outcomes organizations are measuring.

• How data is being analyzed.

• Data analysis as a skill set.

• How high performers approach measurement & analytics.

Wednesday, July 18, 2018, 12PM – 1PM PT: Getting Started With Augmented Reality for Training

Finding ways to make learning "stick" with technology is always a challenge. Augmented Reality (AR) is one of those "make it stick" technology options available for education and training. With AR you can get students interacting with the world in a whole new way. They can improve their understanding of a lesson through hands-on interaction or create their own content to share with others. Now not everyone can afford expensive AR setups and tools; however, there are a growing number of free AR options available for anyone to use. These options allow you to create an engaging AR experience for your learners.

Thursday, July 19, 9AM – 10AM PT: 15 Ways to Market Your Training Program & Learning Tech

Trying to get your learners’ attention? You may have the world’s best training program, but that doesn’t mean much if your learners don’t show up for class! Join Katrina Marie Baker for fun, simple ideas that ensure learners are excited about learning and development.

This 60-minute webinar provides fifteen tips that will help you:

• Reach learners who are geographically dispersed, incredibly busy, or in need of individualized coaching.

• Introduce new learning technology, such as a learning management system, in a way that is engaging and beneficial to your overall training program.

• Creatively promote learning and development within your organization.

• Use cases, best practices, and humour included free of charge.

Thursday, July 19, 2018, 10AM – 11AM PT: How to Accelerate Learning Transfer Through Competency-Based Learning (Free for ATD members)

Competency models identify what an organization needs people in a particular role to do in order for it to succeed and create competitive advantage. They intrinsically motivate people to mastery, and they provide each person with a road map for how to be great.

The responsibility of talent development and learning and development is to provide the best chance for learning transfer to occur, such that the required skills are acquired, and business results follow. If the competency models define the required skills, then you need to make sure you have, or create, competency-based learning. This webcast will show you the process for mapping models for learning, including informal learning.

You’ll learn how to:

• Link competency models to existing learning opportunities.

• Use competency models to identify learning opportunities you need to develop.

• Keep your mapping current.

Thursday, July 19, 2018, 12PM – 1PM PT: Memorializing Subject Matter Experts: Techniques to Converting Subject Matter Expertise to High-Performing Live & On-Demand Video Learning Assets

As the boomer generation starts to retire, organizations are under the gun to find innovative and easy ways to retain and share corporate knowledge and expertise. Every organization has history, specific skill sets, even trade secrets, and it's essential to find ways to preserve them. Live and on-demand video learning programs provide a flexible way for your subject matter experts to share this knowledge with employees—before they retire. When combined with interactive content, these programs can also effectively be catalogued into just-in-time and just-in-case training assets. There's a hidden cache of ready-made content in your organization. This webinar will help you discover it and create accessible and high-performing learning assets.

In this webinar, author and training strategist Peggy Salvatore will share tips and techniques on how to creatively use interactive video learning tools to deliver expert organizational knowledge. She'll also reveal how she's bringing new ideas and strategies to leading organizations on how best to preserve corporate knowledge and distribute it to employees using on-demand video learning.

You'll discover how to:

• Identify the most valuable subject matter experts.

• Use proven techniques to interview and capture valuable corporate subject matter expertise.

• Use state-of-the-art interactive video tools to create and deliver just-in-case/time training modules.

Monday, July 23, 2018, 10AM – 11AM PT: Improving Multidisciplinary Healthcare Teams (Free for ATD members)

It comes as no surprise that effective teamwork can immediately and positively affect patient safety and outcomes. The time has passed when a doctor or any other health practitioner in a health organization would be able to solely deliver quality care that satisfies their patients. Co-morbidities and complex care needs are increasing along with higher healthcare costs. Research indicates 10 per cent of complex care patients represent 62 per cent of total healthcare costs. Given this reality, a multidisciplinary team of healthcare professionals could ideally work together to determine diagnoses, develop care plans, conduct procedures, provide appropriate follow-up, and improve quality patient care. Yet we know that overall, teams frequently struggle to fully leverage their members’ diverse expertise and capabilities.

Role clarity, decision-making processes, and timely coordination of efforts among specialists requires focus and ongoing communication. When dysfunctional multidisciplinary teams are permitted to exist, the productivity and well-being of healthcare team members are at issue and can impact patient outcomes.

In this webcast, you’ll learn:

• Why multidisciplinary teams are valued and prevalent in healthcare.

• Characteristics of multidisciplinary teams.

• Common multidisciplinary team challenges.

• Frameworks and tools to help diagnose improvement opportunities.

• Strategies to enhance multidisciplinary team effectiveness.

Tuesday, July 24, 2018, 9AM – 10AM PT: How to Engage Your Leadership on Engagement!

Deloitte’s Global Human Resources Trends indicates that employee engagement (and culture) is the number one challenge facing business leaders. But, they sadly claim, organizations are only “somewhat ready” for this challenge.

Many leaders and CEOs still haven’t embraced engagement as a strategic business initiative. If your organization is one of them, this could be a costly oversight. Why? Retaining and finding talent has never been more difficult than it is right now.

In this high energy and captivating webinar, global engagement thought leader and author Bob Kelleher will give you practical and specific ideas to help engage your leadership team. Specifically, Kelleher will outline:

• Key business metrics proving that engagement drives business results.

• Specific ideas to help you get the attention of the C Suite that engagement must be a priority.

• How to help leaders create a line of sight describing where the company is going, how you’re going to get there, and what role all of your employees play in helping you get there.

• How to measure the ROI of your engagement efforts.

• Why training your first-line leaders is a necessary first step to engagement.

• How to build a communication “promise” that will build alignment, engagement and consistency of message.

• How effective performance management drives engagement (because A players want to work with A players).

• Why building a culture of celebration and recognition drives positive business results.

• The importance of defining one’s “Why” (according to research by Jim Collins [Good to Great], firms that focus on purpose outperform their peer group 6X!)

• Why empathy is the new black.

Wednesday, July 25, 2018, 9AM – 10AM PT: Gamification 101 – What It Is and How to Get Started?

Gamification has emerged as a significant trend in the field of learning and development in the past few years. By gamifying eLearning, you can harness the power of what people inherently love to do—have fun. Naturally, when your learners are having fun, you can eradicate any potential indicators of low engagement. But what is gamification and how can it be used effectively to motivate and engage learners?

Co-hosted by Limestone Learning’s Paula Yunker, with 35+ years of instructional design experience, this webinar will explore what gamification is and how gamification can be used to create more meaningful, engaging and interactive elearning experiences.

Join in to learn:

• What is gamification?

• The difference between game-based learning and gamification.

• Using gamification to engage eLearners.

• Eight common gamification pitfalls and how to avoid them.

• Getting started with gamification—what you need to know.

And don’t miss the next webinar on August 15th, which will dive deeper into gamification. You’ll learn how to apply these concepts of gamification into your eLearning at this webinar: How to Reduce Disengagement with Gamification. Check Lambda's eLearning Webinars page for details.  

Wednesday, July 25, 2018, 12PM – 1PM PT: Developer Magic: Building Training for Evolving Software

The business challenge: New software rolls out at the end of the month, and you are tasked with ensuring all employees are competent with it. The caveat: You also must be prepared to deal with frequent, but irregular changes to the software, because it is still in development. Moreover, the software has little connection to the old software. Now what do you do?

In this webinar, participants will work through two of solutions to this challenge. The facilitators will show you Photoshop and Storyline tricks that they leveraged and the way they employed foundational design principles that balanced the plumb line to keep the project on track. You’ll leave the webinar with practical know-how that you’ll be able to apply to any project, whether it is specific to software training or other eLearning.

In the end, you’ll be able to:

• Utilize key features of Storyline to develop software training in a way that is both rapid and engaging.

• Employ foundational design principles to support eLearning development.

• Use basic Photoshop and Snagit actions to support your work that do not rely on years of graphical design experience.

• Use the new Articulate Review service to facilitate a quick and efficient review process.

Tools Covered:

• Photoshop

• Snagit

• Storyline

• Articulate Review

Thursday, July 26, 2018, 11AM – 12PM PT: Claim Your Share of Government Incentives to Subsidize Training and Development (Free for ATD members)

Your company can take advantage of hundreds of thousands of dollars in public and private subsidies right now to add to your annual training and development budget—or that of your clients. These substantial subsidies are targeted to promote hiring, onboarding, training, engaging, and retaining employees, as well as innovation and new business ventures. These resources are available for every industry throughout the United States for companies large and small. Less than 15 per cent of companies nationally take advantage of all available sources of free money for training and development.

In this webcast, you’ll learn:

• What specific programs are available to promote hiring, onboarding, training, engaging, and retaining employees.

• How to access funds promoting innovation and reducing the costs of a recent start-up (that is, one formed in the last five years).

• How to access payroll tax credits for hiring and funding start-ups and to incentivize research, development, and implementation of new technologies.

• How to procure specific government grants to pay for both internal and external training—this year and regularly in the future.

• How to expand your employee benefit programs to improve engagement and retention at no additional net cost.

• The fastest and easiest ways to access these enormous subsidies and incentives.

Friday, July 27, 2018, 8AM – 9AM PT: Legally Using Video in Training

We know that video is now considered to be essential for engagement and a vital component in training.

In this session, we'll delve into and answer these questions: How can we incorporate video into our training modules? More important, where can we get relevant videos? Producing our own may be the ideal, but, beyond the costs, what are the legal issues? How can we incorporate content created by others to produce our customized “on point” training? Is there no-cost or low-cost footage out there? Do we link, embed, copy? What about mash-ups?

As with all things involving copyright, it depends.

Join this follow-up to Copyright Basics for Trainers: Selecting Images and Music That Won’t Break the Budget—Or the Law.

Tuesday, July 31, 2018, 9AM – 10AM PT: Coaching in the Drama Triangle

A significant reason managers don’t coach their people is that there’s no obvious WIIFM. Sure, the person they coach improves in engagement, productivity and impact, so the organization benefits too. But for the manager, coaching can feel like just another obligation. By understanding the Drama Triangle, managers can reach that aha! moment where they realize how being more coach-like can help them work less hard and have more impact.

In this webinar, Michael Bungay Stanier will explore the three archetypal roles of the Drama Triangle. You’ll also learn three ways to get out of the pull of the Drama Triangle. You’ll leave with a clear method to recognize and avoid behaviours that prevent us from being the best version of ourselves.